DOCUMENT SPECIFICATION: CIA-TOS-2026.1
OFFICIAL RELEASE: JANUARY 24, 2026
01
Acceptance of Terms and Scope of Services
By registering for, initiating access to, or continuing to interact with the software, interfaces, application programming interfaces, and networked utilities operated by Connections in Action ("Company," "we," "us," or "our"), you ("Subscriber," "User," or "Licensee") unconditionally enter into a legally enforceable covenant governed by these Terms of Use.
If you execute this Agreement on behalf of a corporation, partnership, or other legal entity, you represent and warrant that you possess full administrative authority to bind that entity. If you lack such legal mandate, or do not concur with every covenant outlined herein, you must immediately terminate all sessions and discontinue utilization of our services.
02
Eligibility and Jurisdictional Qualifications
Services are exclusively provisioned to commercial organizations, authorized professionals, and individuals who are at least eighteen (18) years of age or the age of legal majority within their domicile. Access by minors is strictly prohibited.
Users are solely obligated to verify that their engagement with Connections in Action complies with all territorial statutory provisions, trade embargoes, and regulatory statutes applicable within their operating jurisdiction.
03
Modifications to Agreement and Version History
We preserve the discretionary authority to amend, restate, or modernize these Terms at any time to reflect infrastructural expansions, legislative directives, or operational realignments. Substantive amendments shall be announced via portal notifications or through direct email transmissions dispatched to your designated billing contact.
The revised terms become operative immediately upon posting unless a future operative date is explicitly designated. Continuous access to our network infrastructure after the publication of modifications constitutes your binding acceptance of the modernized text.
04
Account Creation, Authentication and Security Credentials
To access the administrative dashboard and operational tooling, Subscribers must configure verified credentials. You agree to submit accurate, current, and exhaustive registration attributes and promptly update billing and contact information upon modification.
- Authentication secrets, passkeys, and API tokens must be safeguarded with enterprise-grade key management practices.
- Credential delegation, multi-user seat sharing, or unauthorized proxy routing is prohibited without explicit written consent.
- Immediate notice must be transmitted to [email protected] upon identifying any unauthorized access or credential leak.
05
Platform License and Intellectual Property Rights
Conditioned upon consistent compliance with these Terms, Connections in Action grants you a revocable, non-exclusive, non-transferable, non-sublicensable limited license to execute and interface with the platform in direct furtherance of your enterprise activities.
All title, source architectures, machine intelligence models, UI frameworks, proprietary schemas, patents, and trademark assets remain the exclusive intellectual property of Connections in Action and its licensors. No title or ownership interest is conveyed to the Subscriber.
06
Authorized Usage Standards and Prohibited Conduct
Subscribers are expressly enjoined from engaging in or enabling third parties to conduct any of the following restricted operations:
- Reverse engineering, decompiling, disassembling, or extracting baseline source code from compiled platform artifacts.
- Deploying automated scraping bots, spiders, crawlers, or unauthorized extraction scripts without our explicit API authorization.
- Transmitting unsolicited mass electronic messages (spam), phishing campaigns, malware payloads, or malicious scripts.
- Circumventing rate limitations, security perimeters, or authentication barriers established across cluster nodes.
- Utilizing platform endpoints to assemble, benchmark, or train competing SaaS utilities or derivative intelligence models.
07
Data Privacy, Sovereign Ingestion and Transmission Integrity
Subscriber preserves all proprietary ownership of customer records, transaction payloads, and corporate artifacts ingested into the platform ("Subscriber Data"). Subscriber grants us a restricted operational license to ingest, duplicate, process, and transmit Subscriber Data solely to deliver platform capabilities.
All processing operations adhere strictly to our Data Protection Addendum and international privacy frameworks. Complete data handling methodologies are cataloged at https://connectionsinaction.com/privacy.
08
Third-Party Integrations and External Network Dependencies
The platform enables optional interoperability with independent third-party web services, payment gateways, and data stores. Connections in Action does not control, supervise, or endorse external platforms, and disclaims all liability stemming from third-party operational interruptions, data compromises, or unilateral API deprecations.
09
Payment Terms, Recurring Billing and Fee Structures
Access tiers, monthly subscriptions, and consumption-based telemetry are billed in advance per designated cycles. All financial obligations are denominated and collected in United States Dollars (USD) unless otherwise stipulated in a signed Enterprise Order Form.
- All stated fees are exclusive of national, federal, state, and local value-added taxes, which remain the sole obligation of the Subscriber.
- Past-due accounts incur finance interest charges calculated at 1.5% per month or the highest statutory rate permitted by law.
- Payment transaction inquiries must be directed to our automated billing desk via [email protected].
10
Cancellation, Service Downgrades and Refund Protocols
Subscribers may terminate recurring service subscriptions through the self-service management console prior to the initialization of the subsequent billing cycle. Cancellations take effect at the conclusion of the active prepaid term.
Except where mandated by non-waivable statutory consumer protection laws, all recurring subscription payments, onboarding fees, and API overage settlements are entirely non-refundable.
11
System Availability, SLA Commitments and Maintenance Windows
Connections in Action deploys commercially reasonable methodologies to preserve an annualized system uptime target of 99.9% for core routing and cluster endpoints, excluding planned maintenance periods scheduled during off-peak windows.
System status updates, incident post-mortems, and scheduled maintenance notices are published in real time via our network operations feed at https://status.connectionsinaction.com.
12
Service Level Warranty Exclusions and Performance Caps
Service credits or uptime commitments do not apply during outages precipitated by: (a) Subscriber telecommunications failures, (b) external denial-of-service incursions, (c) uncertified hardware configurations, or (d) third-party cloud infrastructure degradations outside our direct architectural perimeter.
13
Comprehensive Disclaimer of Express and Implied Warranties
THE PLATFORM, DOCUMENTATION, INFRASTRUCTURE, APIS, AND ALL INTEGRATED SERVICES ARE DELIVERED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. CONNECTIONS IN ACTION AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, STATUTORY, OR IMPLIED. WE SPECIFICALLY DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED ERROR-FREE EXECUTION. SUBSCRIBER ASSUMES ENTIRE RISK AS TO OPERATIONAL PERFORMANCE.
14
Absolute Limitation of Cumulative Financial Liability
UNDER NO CIRCUMSTANCES SHALL CONNECTIONS IN ACTION, ITS DIRECTORS, EMPLOYEES, AFFILIATES, OR LICENSORS BE HELD LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, BUSINESS INTERRUPTION, LOSS OF DATA, OR GOODWILL IMPAIRMENT, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSSES. IN NO EVENT SHALL OUR AGGREGATE FINANCIAL LIABILITY EXCEED THE TOTAL FEES ACTUALLY PAID BY SUBSCRIBER IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE OCCURRENCE GIVING RISE TO LIABILITY.
15
Mutual Indemnification and Defense Obligations
Subscriber agrees to defend, indemnify, and hold harmless Connections in Action, its corporate officers, directors, contractors, and agents from any third-party claims, liabilities, damages, penalties, and legal expenses (including reasonable attorney fees) arising from: (a) Subscriber's breach of this Agreement, (b) improper data ingestion, or (c) infringement of third-party IP rights.
We agree to defend Subscriber against formal third-party claims alleging that our unmodified core platform directly infringes registered patents or copyrights, subject to immediate notification and sole control of defense.
16
Confidentiality, Trade Secrets and Proprietary Data
Each party acknowledges that during the commercial term it may obtain access to non-public technical, architectural, operational, or commercial information marked as confidential ("Confidential Information"). The receiving party covenants to protect such materials with the same degree of care deployed for its own proprietary assets, but not less than reasonable care.
Confidential obligations shall survive the termination of this Agreement for five (5) consecutive years, while trade secret obligations persist in perpetuity.
17
Audit Rights and Compliance Verification Measures
Upon thirty (30) days advance written notification, Connections in Action reserves the authority to review Subscriber's volumetric usage logs to corroborate compliance with licensed seat limitations, API thresholds, and prohibited usage stipulations. Audits shall be executed during normal operating hours without unreasonable disruption.
18
Force Majeure and Uncontrollable Circumstances
Neither party shall be adjudged in contractual default or incur liability for delivery failures caused by conditions beyond its rational control, including seismic anomalies, fires, utility grid collapses, war, acts of terrorism, armed hostilities, national emergencies, regional labor strikes, or widespread internet transit disruptions.
19
Term, Immediate Suspension and Termination Protocols
This Agreement persists in full force while Subscriber maintains an active account profile. Connections in Action retains discretionary authority to suspend, revoke, or terminate infrastructure access immediately and without advance notice if Subscriber breaches material terms, generates infrastructure threats, or fails to satisfy billing obligations within ten (10) calendar days of notification.
20
Dispute Resolution and Mandatory Binding Arbitration
In the event of any operational or legal controversy stemming from this covenant, the parties pledge to pursue informal executive negotiation for thirty (30) business days. Unresolved controversies shall be submitted to confidential, binding commercial arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
All arbitral awards rendered by the tribunal shall be final and enforceable within any competent court of sovereign jurisdiction.
21
Waiver of Class Actions and Representative Proceedings
ALL CONTROVERSIES, CLAIMS, AND PROCEEDINGS MUST BE RESOLVED ON AN INDIVIDUAL BASIS. SUBSCRIBER EXPLICITLY WAIVES ANY ENTITLEMENT TO COMMENCE, JOIN, OR PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CONSOLIDATED SUIT, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING AGAINST CONNECTIONS IN ACTION OR ITS AFFILIATES.
22
Governing Law, Sovereign Venue and Jurisdiction
This Agreement, its interpretation, and all collateral disputes shall be governed by and construed in conformity with the substantive laws of the State of Delaware, United States, without regard to choice of law or conflict principles. The UN Convention on Contracts for the International Sale of Goods is explicitly excluded.
23
Severability, Non-Waiver and Survival of Provisions
If any clause of this Agreement is adjudged invalid, illegal, or unenforceable by an authoritative judicial tribunal, such determination shall not impair the legality of the remaining sections, which shall remain in full force. The failure to enforce any covenant does not constitute a waiver of future rights.
Sections addressing Intellectual Property, Warranties, Liability, Indemnification, and Governing Law shall survive contractual termination.
24
Entire Agreement, Integration and Precedence
These Terms, coupled with the Privacy Policy and executed Enterprise Service Orders, comprise the complete, integrated understanding between the parties, superseding all prior oral or written representations, proposals, or communications.
In the event of conflict between this baseline document and a signed Enterprise Master Services Agreement, the terms of the signed enterprise agreement shall prevail.
25
Corporate Inquiries, Formal Notices and Statutory Contact
All legal notifications, statutory inquiries, or contractual communications directed to Connections in Action must be delivered via registered mail or certified transmission to:
- Corporate Entity: Connections in Action, Inc.
- Legal Counsel Contact: [email protected]
- Official Portal URL: https://connectionsinaction.com/legal
FINAL ACKNOWLEDGMENT & REGULATORY COVENANT
BY LOGGING IN OR OPERATING WITH PLATFORM ENDPOINTS, YOU FORMALLY ACKNOWLEDGE HAVING READ, UNDERSTOOD, AND CONCURRED WITH ALL 25 SECTIONAL COVENANTS CODIFIED ABOVE.
LAST UPDATED: JANUARY 24, 2026